FAQ
Every question, answered.
Grouped by service. If yours isn't here, the contact form is the fastest way to ask.
Before you book.
It depends on how much you want handled. If you'll make the content yourself and just need a plan, start with Consulting. If you can film but hate editing, Editing. If you want a month of videos made for you in one day, a VIP Content Day. If you want the whole thing handled every month, Monthly Management. If you're not sure, send us a note and tell us what you're working on. We'll tell you which one fits, even if the answer is the cheapest one.
Established businesses. Most of our clients have been open a while, have marketing that already works, and are adding short-form video as the next piece. If you're just starting out, a Content Clarity Call is the right size.
Yes, and most people do over time. A common path is a Clarity Call, then a VIP Content Day, then a monthly plan once the videos are working. You can also add a VIP Content Day to an editing plan whenever you want a bigger batch.
We're based in Huntsville, Alabama and regularly work in Nashville and Atlanta. We'll travel further for the right project. Travel fees apply outside the Huntsville area. Consulting is done over video call, so that works from anywhere.
VIP Content Days and monthly plans usually book two to four weeks out. Events and weddings should be booked as soon as you have a date. Spring and fall fill quickly.
VIP Content Days deliver within 7 business days, or 5 on the Platinum Package. Editing is delivered together each month. Event videos come back within 72 hours, with raw footage within 24 hours. The Brand Blueprint ends with a recap email and next steps.
A 50% deposit holds a one-time booking and isn't refundable. For events, the remaining balance is due 5 business days before the event. Monthly plans are priced for a 6-month contract, and month to month is available at a higher rate.
Life happens. Tell us as soon as you know and we'll find the next open date. Your deposit moves with you. Same-week changes may push delivery back, and we'll tell you the new date when we reschedule.
You do. Everything we deliver is yours to post on your own accounts for as long as you like. If you want to run the videos as paid ads or share them with another company, tell us so we can plan the shoot for that.
On Monthly Management, yes, that's the point. On Consulting, Editing, VIP Content Days, and Events, we hand you finished videos and you post them. We include caption prompts on the larger VIP packages to make that easy.
Consulting.
We look at what you're already doing, find the gaps, and decide what your content should be about. You leave with a plan you can start on the next day.
The Social Audit if you want an outside opinion on what's already there. The Content Clarity Call if you have ideas and need help shaping them into a plan. The Brand Blueprint if you want the whole plan in one place before you make anything.
Online, over video call, so it works from anywhere. If you're in Huntsville and would rather meet in person, ask when you book.
Your social media handles and a sentence or two about what you want more of: customers, bookings, a certain kind of client. That's it. We do the homework before the call.
Something written down. The Audit comes with specific recommendations in priority order. The Clarity Call comes with posting recommendations you can use that week. The Blueprint comes with a 30-day content roadmap and a recap email with next steps.
No. Consulting is the plan, not the production. You or your team make the content. If you want it made for you, pair it with a VIP Content Day or send us the clips to edit.
Yes, and most people do. A lot of our monthly clients started with a Clarity Call or a Blueprint.
Yes. Some owners book a Clarity Call every quarter to reset the plan. Brainstorm calls are also available by the hour at $150 as an add-on to any other service.
Then this is the right place to begin. The Social Audit and the Content Clarity Call are built for businesses still working out what to say and how often to say it.
Editing.
Clips from your phone or camera, dropped into a shared folder. Vertical is best, but we can work with horizontal. A sentence about what each video is for helps.
We set up a shared folder for you (Google Drive or Dropbox) when you start. Upload straight from your phone whenever you film. No emailing large files.
If you want a plan for what to film, start with a Content Clarity Call, or add a brainstorm call to your plan at $150 per hour.
Eight finished short-form videos a month, up to 90 seconds each, with captions, on-screen text, and your brand styling. One round of revisions per video. They're delivered together each month.
We agree on a monthly deadline for your clips when you start, and your finished videos come back together after that. Send clips throughout the month and the batch is edited once they're in.
Phone footage is fine. We fix color, sound, and pacing. What we can't fix is footage that's out of focus or too dark to see, so we'll send you a short list of easy tips for filming that help every batch.
Send what you have. If you're consistently filming less than that, a VIP Content Day is probably the better fit, since we film it for you.
Yes. We add trending audio when it fits the video.
Yes. Additional videos are $75 each for active editing clients.
The plan covers short-form videos up to 90 seconds. Longer videos are quoted separately.
The $500 rate is for a 6-month plan. Month to month is $600 and you can stop any time with notice. Either way you keep every video we've delivered.
VIP Content Days.
Bring three to five outfits that feel like your brand. We narrow them down together on the planning call so nothing competes on camera.
No. That's what the planning call is for. Come with a Pinterest board or with nothing at all. We build the shot list either way.
Essential delivers up to 8 edited videos, Signature up to 12, and Platinum up to 16. The Content Sprint, when it's offered, delivers 5.
A shorter, $500 entry-point shoot for first-time clients: a 90-minute session and 5 edited videos. It's offered during certain promotional periods and isn't a permanent package.
Please do. Some of the best content days are with a business partner or the team member who is basically part of the brand.
At your business, a studio we rent, or a location that fits your brand. We decide together on the planning call.
For about ten minutes, then it isn't. We give you the words, the direction, and as many takes as you need, and we never use a clip you're not happy with. Being good on camera is our job, not yours.
Within 7 business days on Essential and Signature, and within 5 on Platinum. Signature and Platinum include one round of revisions.
The Platinum Package includes behind-the-scenes photos and the full shoot. On Essential and Signature you get the finished videos. If you want the raw clips as well, ask when you book.
Not on a VIP Content Day. You get the finished videos and caption prompts, and you post. If you'd rather never think about posting, that's Monthly Management, which includes a VIP Content Day every month.
If you have your branding, your offer, and a clear idea of who you're talking to, yes. If you're still working those out, start with The Brand Blueprint or a Content Clarity Call. Content works better when there's a plan behind it.
Monthly Management.
Because social media rewards showing up. Posting every week for six months does more than three shoot days spread across a year, and a monthly plan means the planning, the content, and the posting all move together.
The prices shown are for a 6-month contract. That's how long it takes to build momentum and let the numbers tell us what's working. If you'd rather go month to month, that's available at a higher rate, shown on each plan.
That's Social Management. You send the photos and videos, and we handle the strategy, the calendar, the captions, the posting, and the replies. No shoot day.
Yes. You see the month's content calendar before anything is published. Once you've approved it, we schedule and post without bothering you again.
Yes, to post and reply. We connect through Meta Business Suite, so you never share your password and you can remove access any time.
Instagram and Facebook are included on both plans. Ask us about other platforms.
Yes. Every plan includes 15 minutes per posting day for replying to comments and messages, so the conversation keeps going while you run the business.
Three posts a week is 12 to 13 pieces of content a month. That's enough to be consistent without committing to posting every weekday. The content creation plan moves to four a week because we're making the content too.
No. These plans are for organic social media, the posts and videos on your own accounts. If you want to run ads, the content we make works for that, and we can point you to someone who runs them.
A monthly check-in, plus email in between. You'll see the content calendar for approval each month and a short review of what performed.
A call to make sure it's the right fit, then a setup session to agree on your topics, your voice, and your posting rhythm. On the content creation plan, we book your first VIP Content Day during setup.
Events and weddings.
Brand launches, corporate events, pop-ups, networking nights, workshops, speaking engagements, milestone celebrations, and weddings. If people are gathering and you want it seen online, that's us.
A videographer makes one long, polished film. You get many short vertical videos for Instagram and TikTok, delivered within days. Most clients hire both, and the two never get in each other's way.
The Social Hour covers up to 2 hours, The Spotlight Package up to 3, and the Elite Event Package up to 4. Extra hours can be added.
Always. Camera, phone rig, lighting, and audio. You don't need to provide anything.
Yes. On-site posting to Instagram during the event is an add-on at $100 per hour, so your followers see it while it's happening.
Raw footage within 24 hours. Edited videos within 72 hours. Rush delivery within 24 hours can be added.
The date, the venue, a rough timeline, and the moments you care about most. We cover the rest on the 30-minute brainstorm call that comes with every package.
Book the Elite Event Package and add extra filming time at $75 per hour, or tell us the schedule and we'll quote the whole day.
Your photographer makes the album. Your videographer makes the film. We capture the parts they physically can't get to: the getting-ready footage, the first look, the dance floor. Then we deliver it while your wedding is still fresh.
No. We work alongside your photo and video team, stay out of their shots, and often coordinate with them ahead of time.
Yes. Regularly in Huntsville, Nashville, and Atlanta, and we're open to destination weddings. Travel fees apply outside the Huntsville area.
Yes, in Huntsville, Nashville, and Atlanta. Three wedding collections are listed on this page, from part of the day to the full weekend. Send your date and venue and we'll confirm availability.
Booking and paying.
A person reads it and replies within 24 to 48 hours with which service fits, what it costs, and what to expect. If it looks like a fit, we set up a short call.
What your business does, where you are, and what you want the videos to do. For events and weddings, add the date and venue if you have them.
No. Pick the closest one in the form, or pick 'Not sure yet'. We'll suggest the right fit when we reply.
One-time bookings are held with a 50% deposit, which isn't refundable. For events, the rest is due 5 business days before the event. Monthly plans are priced for a 6-month contract, with month to month available at a higher rate. We send the details in the reply.
We send an invoice you can pay online. Monthly plans are invoiced each month. Payment details come with the reply.
VIP Content Days and monthly plans usually book two to four weeks out. Events and weddings should be booked as soon as you have a date. Spring and fall fill quickly.
Email works: reelsbykenny@gmail.com. Instagram messages are read too, but the form is the fastest way to get a real reply with pricing.
Say where you are in the note. Consulting and editing work from anywhere. Shoots and events in Nashville and Atlanta are regular, and further is possible with a travel fee.
The agency.
Kenny is the founder and owner of Reels by Kenny, a social media agency in Huntsville, Alabama. She built the agency around one idea: business owners who've done the work deserve to be seen for it. Her team handles every project from the first note to the last file.
Established businesses that already have marketing that works and are adding short-form video. Restaurants, salons and studios, real estate, service providers, and the people who run them.
An agency. That means the whole job is covered: the plan, the shoot, the edit, the captions, the posting, and a look at the numbers each month, not just a video.
Three things. Prices are public, so you can decide before you ever email. The content gets filmed, not just scheduled, so it actually looks like your business. And you hear the smallest thing that will work, even when it's a $175 phone call.
We're based in Huntsville, Alabama and regularly work in Nashville and Atlanta. Travel fees apply outside the Huntsville area. Consulting and editing work from anywhere.
Yes. Send a note through the contact page and we'll set up a short call. No pitch, no pressure. It's a conversation about what you're working on and where to start.
Send a note through the contact page. We reply within 24 to 48 hours with which of our services fits and what it costs.